

New Experience In Online Shopping
RANGPUR SHOP is a committed marketplace eCommerce website, launched in 2021, which offers varieties of products ranging from stationery, fashion, electronics, computing & accessories items, health & hygiene etc. RANGPUR SHOP believes in “New Experience” with excellent customer service and satisfaction so that customers get a hassle-free product delivery at their nearest location all over Bangladesh.
(1) If a customer is buying the products from our shops, then please make sure to check the products in front of our sellers. Later, if any problems occurs than the customer will not be entitled to any changes but will be given services based on the products provided description. (Warranty) (2) In the case of ordering online, after receiving the product, if any manufacturing issues or problems are noticed or discovered than customer has to inform us within 24 hours via our hotline service. (3) If a customer received a manufacturing defected product then the customer has to visit any of our shops where our sales person will review the product first and then take the necessary steps to change the product if it is in need of replacement. (4) If a customer wants to change the defective product through our delivery service, then a charge of TK. 100/- has to be paid as a replacement charge inside Dhaka and if out of Dhaka, only the Courier charge is applicable. (5) If a Customer is buying any product from our Website after reading the description and provided information’s about the particular product and is received successfully without any faults and later if the product is not compatible with your setup or if you do not want it anymore, then you will not be allowed to change or return the product. (6) After purchasing a software/software license, return or refund won't be applicable (7) With specific reasoning's, product(s) will be allowed to be returned and refunded back to you within 3 to 10 working days and in the case of online purchase, the procedure may take longer to execute. (8) Refund charge applicable for Bkash / Nagad / Roket / OK Wallet / t-Cash or Online payment refund. (9) If customers found broken or packet damaged product then we are requesting not to receive the product from courier service. If the customer receives courier damaged product then he/she have to take his/her own liability and any kind of complaint won't be acceptable.
(1) If a customer is buying the products from our shops, then please make sure to check the products in front of our sellers. Later, if any problems occurs than the customer will not be entitled to any changes but will be given services based on the products provided description. (Warranty) (2) In the case of ordering online, after receiving the product, if any manufacturing issues or problems are noticed or discovered than customer has to inform us within 24 hours via our hotline service. (3) If a customer received a manufacturing defected product then the customer has to visit any of our shops where our sales person will review the product first and then take the necessary steps to change the product if it is in need of replacement. (4) If a customer wants to change the defective product through our delivery service, then a charge of TK. 100/- has to be paid as a replacement charge inside Dhaka and if out of Dhaka, only the Courier charge is applicable. (5) If a Customer is buying any product from our Website after reading the description and provided information’s about the particular product and is received successfully without any faults and later if the product is not compatible with your setup or if you do not want it anymore, then you will not be allowed to change or return the product. (6) After purchasing a software/software license, return or refund won't be applicable (7) With specific reasoning's, product(s) will be allowed to be returned and refunded back to you within 3 to 10 working days and in the case of online purchase, the procedure may take longer to execute. (8) Refund charge applicable for Bkash / Nagad / Roket / OK Wallet / t-Cash or Online payment refund. (9) If customers found broken or packet damaged product then we are requesting not to receive the product from courier service. If the customer receives courier damaged product then he/she have to take his/her own liability and any kind of complaint won't be acceptable.
The domain name www.rangpurshop.com.bd is owned by Rangpur Shop, whose registered office is at House: 40, Road: 03, Rangpur City. Your use of this e-commerce portal and services and tools are governed by the following terms and conditions (Terms and Conditions) as applicable to the website. When you visit the website, you are subject to the policies that are applicable here. For the purpose of these Terms and Conditions, wherever the context so requires ‘You’ or ‘User’ or ‘Visitor’ will mean any natural or legal person who has agreed to become a member or seller of the site by signing up. Rangpur Shop allows user to surf the website or making purchases without registering on the website. The term “we”, “us”, “our” will mean rangpurshop.com.bd. When you use Rangpur Shop, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs. If you choose to buy on the website, we collect information about your buying behavior. If you choose to mail us or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our website. Our website may link to other websites too. These links are provided for your convenience to provide further information. Rangpur Shop is not responsible for the practices, term and conditions or the content of those linked websites.